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Program Curriculum
Leveling Up Your Communication as a Leader
Watch the video recording of the lecture and the exercises that are part of the program.
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how-to-give-positive-feedback
Lecture
Welcome - About Leslie Yang
techniques-to-hold-hard-conversations
Lecture
How to provide constructive feedback
how-to-receive-constructive-feedback
Lecture
How to receive constructive feedback
how-to-give-positive-feedback
Lecture
Feedback and work relationships
techniques-to-hold-hard-conversations
Lecture
How do you coach your team to give constructive feedback
how-to-receive-constructive-feedback
Lecture
How do you reflect on Constructive Feedback
how-to-give-positive-feedback
Lecture
Why is feedback important?
techniques-to-hold-hard-conversations
Lecture
Techniques to hold hard conversations
how-to-receive-constructive-feedback
Lecture
Action Item: Practice Receiving Feedback
how-to-give-positive-feedback
Lecture
Who gives feedback? What is your Manager’s role?
techniques-to-hold-hard-conversations
Role-Playing Example
Scenario 1 - Giving Feedback when neither side is hearing one another
how-to-receive-constructive-feedback
Role-Playing Example
Scenario 3 - Giving feedback to someone who was not prepared in a meeting
how-to-give-positive-feedback
Lecture
How to give positive feedback
techniques-to-hold-hard-conversations
Role-Playing Example
Scenario 2 - Giving feedback to someone who keeps interrupting in meetings
how-to-receive-constructive-feedback
Role-Playing Example
Scenario 4 - Giving feedback to someone who is defensive
techniques-to-hold-hard-conversations
Exercise
Action Item: Practice Giving Feedback
Action Items
Leveling Up Your Communication as a Leader
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Action Item: Practice Giving Feedback
See exercise here
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Action Item: Practice Receiving Feedback
see exercise
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