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Leveling Up Your Communication as a Leader
MODULE
2
Techniques to hold hard conversations
How to provide constructive feedback
How do you coach your team to give constructive feedback
Techniques to hold hard conversations
Scenario 1 - Giving Feedback when neither side is hearing one another
Scenario 2 - Giving feedback to someone who keeps interrupting in meetings
Action Item: Practice Giving Feedback

Transcript
Exercise

Action Item: Practice Giving Feedback

Leslie Yang
Sr. Design Manager, Lyft

Find 1-2 trusted people to practice with. 

Pick Scenario 1 or 2. Choose who will be the giver and who will be the receiver of feedback. 

  • The receiver should practice being a little defensive (offer light pushback) about the feedback. 
  • The giver will take 10 min to write feedback using the SBI+ framework. The receiver will think about how to offer light pushback. 
  • The listener will practice the role of the observer and track how the conversation is going.

(Optional) Swap roles if your group has time for one more round. 

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Download the worksheet to use and craft your feedback

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