How to Manage Conflict

MODULE

Methods for Managing Conflict

How to Manage Conflict

The 4 types of Team Players

Methods for Managing Conflict

What is your typical response to conflict?

Conflict as a breakthrough opportunity

A Google doc worksheet compiling the activities we did during the workshop with Michael Chanover.

Worksheet

How to Manage Conflict

Michael Chanover

VP Design, Khan Academy

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This week's tasks

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Stakeholder Analysis

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SBI-C Feedback Framework

SBI is a popular framework for giving feedback that we practice during the workshop.

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Worksheet Designing Effective Cross-Functional Collaboration

A Google doc worksheet compiling the activities we did during the workshop.

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Worksheet Developing a Business Mindset

A Google doc worksheet compiling the activities we did during the workshop.

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Worksheet Self Reflection

A Google doc worksheet compiling the activities we did during the workshop.

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Download Worksheet - How to Provide Constructive Feedback

A Google doc worksheet compiling the activities we did during the workshop.

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COINS Feedback Model by IDEO

COINS method reduces possible negative consequences, and after users become used to the model, it can be extremely effective in discussing things which usually get avoided until it’s far too late.

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Building Trusting Relationships (W)

A Google doc worksheet compiling the activities we did during the workshop.

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How to Build a User Manual

Michael Chanover's guide to creating a user manual. How can people collaborate with you to provide transparency into your work style – preferences, values, beliefs.

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