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How to provide constructive feedback
MODULE
2
How to Provide Constructive Feedback
COINS Feedback Model by IDEO
Download Worksheet - How to Provide Constructive Feedback
SBI-C Feedback Framework
Write a Postcard to Yourself
How to provide constructive feedback
Exercise: Practice Giving Feedback
Exercise: Practice Receiving Feedback
Scenario 1 - Giving Feedback when neither side is hearing one another
Scenario 2 - Giving feedback to someone who keeps interrupting in meetings
Scenario 3 - Giving feedback to someone who was not prepared in a meeting
Scenario 4 - Giving feedback to someone who is defensive

Transcript
Lecture

How to provide constructive feedback

Leslie Yang
Sr. Design Manager, Lyft

Learn best practices for giving constructive feedback that has a positive impact and builds trust and stronger relationships.

Understand different communication styles and learn how to frame what you want to say and how to say it to help the other person learn or acquire a new skills.