Thinking in Symbols for Universal Design

Benjamin’s talk touches on the internationalization and localization of design elements, and how might we design with consistency for multiple interface targets like Android, iOS, Virtual Reality, or even Natural Language interfaces. He’ll dive into how to apply the same techniques and principles to design a chatbot, or a telephone autoresponder, or confidently design for 90 different languages.

In this talk, Benjamin shared some examples of how Airbnb is already doing this, some predictions of where this is going, and wrap up with some practical takeaways.


About the Speaker

Benjamin Wilkins | Design Technologist @AirBnB | @ thatbenlifetho

Benjamin Wilkins is a founding member of the Design Technology team at AirBnB, working on scaling design through systems, tools, and emerging technology. Prior to working at AirBnB, he worked cross-functionally with a number of early stage startups before partnering to start This is After, a design collective focused on generative design and identities.