In today’s increasingly frictionless world, it’s easier than ever to avoid confrontation. The products and services we love are isolating us from different and opposing perspectives. We're becoming less empathetic and resilient people. But what if these products could help us overcome adversity, too?

In this talk, Steve shares thoughts on why design — and the products we love — need to help people develop the mindset and skills to constructively confront themselves, their fears, and each other.

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