Emily is Head of UX Design at ThoughtWorks Products, the products division of a consultancy that builds cool stuff for software development teams. Her career as a designer started in grade school with countless hours of diorama building and cardboard fort-making. Other careers before this have included: non-profit fundraiser, copywriter/editor, content strategist, and consultant. She lives for making the complex simple and eats way too much ice cream.
I strongly believe that success in design is directly connected to communication - creation is only part of the story - communicating the why behind the creation is equally important. Understanding how to respond to questions, comments and feedback on your designs will ensure that your design team is value and respected.Emily Luke